Terms and Conditions

Last updated: JULY 08, 2026

1. About These Terms

These Terms & Conditions govern your use of the Prime Leads Flow website and related online services.

Prime Leads Flow is operated by Ibrahim Kasim.

Business address:
Grundsteingasse 51, Vienna, Austria

Email:
[email protected]

Phone:
+1 941-214-4673

By using this website, you agree to these Terms & Conditions.

2. Our Services

Prime Leads Flow provides AI automation services primarily to home-service businesses, including roofing, remodeling, HVAC, plumbing, and related businesses.

Our services may include:

AI voice reception and call handling

Lead qualification

Estimate and appointment booking

Missed-call follow-up

CRM and lead-management automation

Website AI

Automated customer follow-up

Specific services provided to paying clients may be governed by a separate service agreement.

3. No Guarantee of Business Results

Prime Leads Flow does not guarantee any specific number of leads, estimates, appointments, customers, jobs, revenue, profit, or other business results.

Results depend on factors outside our control, including the client's existing call and lead volume, customer demand, business operations, pricing, availability, and follow-up processes.

4. Website Use

You agree not to use this website:

For unlawful or fraudulent purposes

To interfere with the website's security or operation

To attempt unauthorized access to systems or information

To distribute harmful software, spam, or malicious content

We may restrict access to the website where necessary to protect our services or users.

5. Third-Party Services

Our website and services may use or link to third-party platforms, including scheduling, communication, payment, CRM, AI, telephony, and other technology providers.

Prime Leads Flow is not responsible for outages, changes, or failures caused solely by third-party services outside our reasonable control.

Third-party services may be subject to their own terms and privacy policies.

6. Intellectual Property

Unless otherwise stated, the content, branding, graphics, text, and design of the Prime Leads Flow website are owned by or licensed to Prime Leads Flow.

You may not copy, reproduce, distribute, or commercially exploit website content without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Prime Leads Flow will not be liable for indirect, incidental, special, or consequential losses resulting from use of this website or interruption of website services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

8. SMS Messaging Terms

By voluntarily opting in through the Prime Leads Flow website LeadConnector chat widget, you agree to receive recurring marketing and promotional text messages from Prime Leads Flow.

Program / Brand Name: Prime Leads Flow

Program Description: Messages may include information about Prime Leads Flow services, promotional information, follow-up regarding enquiries, and invitations to schedule or attend a demonstration.

Message Frequency: Message frequency may vary.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Consent Is Not a Condition of Purchase: Consent to receive SMS messages is not required as a condition of purchasing any Prime Leads Flow service.

Opt Out: You may cancel the SMS service at any time by replying STOP. After you send STOP, you may receive a confirmation message and will no longer receive messages from the program unless you opt in again.

Rejoining: If you later wish to receive messages again, you may opt in again through the Prime Leads Flow website chat widget.

Help: Reply HELP for assistance, email [email protected], or call +1 941-214-4673.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Privacy: Mobile information and SMS opt-in consent will not be sold, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes. Please see our Privacy Policy for more information.

SMS communications will be operated in accordance with applicable messaging, carrier, and legal requirements.

9. Privacy

Your use of this website is also subject to the Prime Leads Flow Privacy Policy.

Please make Privacy Policy in this section a clickable link to your Privacy Policy page.

10. Governing Law

These Terms are governed by the laws of Austria, subject to any mandatory laws that may apply.

Where legally permissible, disputes relating to these Terms shall be subject to the competent courts in Vienna, Austria.

11. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, technology, or legal requirements.

The updated version will be posted on this website with a revised “Last updated” date.

Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

12. Contact

For questions regarding these Terms & Conditions, contact:

Prime Leads Flow
Operated by Ibrahim Kasim
Grundsteingasse 51
Vienna, Austria

Email: [email protected]
Phone: +1 941-214-4673